Privacy Policy

Privacy Policy

Your Privacy Matters

1. Who We Are
This website is operated by M/S VIVID EXCHANGES (Brand: Fayoraa). We are committed to protecting your personal information.

2. Information We Collect
When you purchase from Fayoraa, we collect the following necessary details to process your order:

  • Name
  • Billing & Shipping Address
  • Phone Number
  • Email Address

3. How We Use Your Data
We use your information strictly for:

  • Processing and delivering your order.
  • Sending order confirmations, tracking updates, and invoices.
  • Improving our website experience.

4. Payment Security
Your payment is processed securely via Razorpay. Fayoraa does not store your credit/debit card numbers or CVV. All transactions are encrypted and secured by Razorpay’s industry-standard security protocols.

5. Third-Party Sharing
We respect your privacy. We never sell your data. We only share necessary details (Name, Address, Phone) with:

  • Courier Partners: To deliver your package.
  • Payment Gateways: To process the transaction.

6. Cookies
Our website uses standard cookies to improve your browsing experience and remember your cart items. You can choose to disable cookies in your browser settings, though some site features may not function properly.

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